Insurance Protection

 

Quality Assured National Warranties

All Quality Assured National Warranties (QANW) insurance products are underwritten by a London based, FSA registered, UK insurer, with over 10 years of experience in the building & home improvement industry. www.qanw.co.uk

QANW is an insurance intermediary company based in the town of Ayr, on the west coast of Scotland. We work closely with building contractors and trade associations from all over the British Isles to allow them to offer an additional degree of consumer protection for their products and standards of workmanship.
The consumer protection we offer comes in the form of policies of insurance in favour of the householder. These are issued directly by us, to you whenever you have work done by a participating contractor. They provide the type of protection that only policies of insurance can provide.
Please feel free to use the menu bar on the left to browse a selection of the products we have on offer.
These insurance schemes are underwritten by Guarantee Protection Insurance Ltd, a London based insurer, with over 10 years of experience in the building & home improvement industry. The insurer is duly authorised and regulated in the UK and subscribes to the Financial Ombudsman Service and the Financial Services Compensation Scheme meaning that eligible policyholders benefit from statutory rights of financial recourse.

Deposit Protection

The collection of deposits has been an expected part of the home improvement and building industry for many years. Contractors may expect a deposit to demonstrate a commitment on your behalf to pay, or to begin what may be expensive or time consuming work.
Unfortunately, in today’s uncertain economic times contractors may cease to trade subsequent to a deposit being collected. This means that there is an inherent, but necessary risk associated with deposits. It is hoped that good market practice will gradually move away from taking deposits and replace the customer commitment by using Bondpay.
In the meantime, contractors registered with QANW however are in the position of allowing the risk to be passed from you to the insurer. When a contractor registered with one of our deposit protection schemes collects a deposit, you will be passed a Deposit Protection slip, which you will be asked to complete and return to QANW. Once this has been done, QANW shall issue you with confirmation that cover is in place.
Deposit Protection normally lasts for 90 days, or until work commences, and lapses if the contract is cancelled.